Contact Us

To Place and Order

Order line: 1-800-474-6762

Automated phone system: 1-800-884-2212

Customer Service

For inquiries regarding your order, shipping, cancellation, return status and ValuePay:

Email us:

To speak with a representative, please contact Customer Service at 1-800-676-5523 between 8am and 9pm CST, weekdays and 9am and 5pm CST, Saturdays.

Mail Us:

Attn: Customer Relations
6740 Shady Oak Rd
Eden Prairie, MN 55344

ShopHQ Card website:

Online Self-Help Resources

Order, shipping, cancellation, and return status:

Other ShopHQ Phone Numbers

ShopHQ Card/ Mastercard:

Claims Department:

ShopHQ Protection Plan Assistance:
1-877-WARRANTY (1-877-927-7268)