Duxot Warranty

Duxot Watches International Warranty Policy

The present DUXOT WATCHES International Warranty applies to watches sold or
presented for warranty service in any country.

Your DUXOT WATCHES watch is guaranteed against any manufacturing defect for a
period of twenty-four (24) months from the date of purchase (the “Guarantee Period”)
subject to the following conditions.

Warranty Authorization

In order to benefit from your DUXOT WATCHES International Warranty, you will be
required to present to any DUXOT WATCHES, Authorized Retailer, or DUXOT
WATCHES Authorized After-Sales Service Center, the proof of purchase and comply
with registration requirements before receiving warranty service.

To register your watch, please click here If you have questions or need help with
registration, please email us at info@duxotwatches.com

Exclusions and Limitations

Your DUXOT WATCHES International Warranty does not cover, notably:
- Defects and damages resulting from misuse or negligence, or from accident
- Battery, case, crystal, strap, bracelets, or jewelry
- Defects and damages caused by improper use, alterations, tampering, dismantling or
unauthorized modifications or repairs
- Water damage / moisture damage due to negligence and misuse (e.g failure to close &
lock screw down crowns or failing to lock push down crowns before exposing to water,
opening the watch and damaging the the water resistance seals, exposing the watch to
extreme temperature change that damages the water resistance seals, steam baths /
jacuzzi)


If your watch is returned during the Warranty Period, any component found by our
technical services to be defective as a result of a manufacturing defect will be,
at DUXOT WATCHES sole discretion, repaired or replaced free of charge. Upon
expiration of the Warranty Period, any services or repairs will be subject to a service
charge.


You are responsible for transportation costs, including but not limited to postage, insurance and packing materials. We recommend that any shipment to us include
certified delivery and insurance.

Processing Time

Please allow up to 4 to 6 weeks from the date we receive your package for your watch
to go through the repair process depending on severity of defect