Dominatore Del Mare Warranty
WARRANTY POLICY
The present DOMINATORE DEL MARE International Warranty applies to watches sold
or presented for warranty service in any country.
Your DOMINATORE DEL MARE watch is guaranteed against any manufacturing defect
for a period of twenty-four (24) months from the date of purchase (the “Guarantee
Period”) subject to the following conditions.
WARRANTY AUTHORIZATION
In order to benefit from your DOMINATORE DEL MARE International Warranty, you will
be required to present to any DOMINATORE DEL MARE Authorized Retailer
or DOMINATORE DEL MARE Authorized After-Sales Service Center, the proof of
purchase and comply with registration requirements before receiving warranty service.
To register your watch, please click Warranty and Repair Service — Dominatore Del
Mare. If you have questions or need help with registration, please email us
at info@dominatoredelmare.com.
EXCLUSIONS AND LIMITATIONS
- Your DOMINATORE DEL MARE International Warranty does not cover, notably:
- Defects and damages resulting from misuse or negligence, or from accident
- Battery, case, crystal, strap, or bracelet
- Defects and damages caused by improper use, alterations, tampering, dismantling or
unauthorized modifications or repairs,
- Water damage / moisture damage due to negligence and misuse (e.g failure to close &
lock screw down crowns or failing to lock push down crowns before exposing to water,
opening the watch and damaging the the water resistance seals, exposing the watch to
extreme temperature change that damages the water resistance seals, steam baths /
jacuzzi).
If your watch is returned during the Warranty Period, any component found by our
technical services to be defective as a result of a manufacturing defect will be,
at DOMINATORE DEL MARE’s sole discretion, repaired or replaced free of charge.
Upon expiration of the Warranty Period, any services or repairs will be subject to a
service charge.
You are responsible for transportation costs, including but not limited to postage,
insurance and packing materials. We recommend that any shipment to us include
certified delivery and insurance.
PROCESSING TIME
Please allow up to 4 to 6 weeks from the date we receive your package for your watch
to go through the repair process depending on severity of defect
THE ABOVE MANUFACTURER'S WARRANTY:
- is independent of any warranty that may be provided by the seller, for which seller
carries sole responsibility.
- does not affect the purchaser’s rights against the seller nor any other mandatory
statutory rights the purchaser may have.
Our customer service ensures the perfect care of your DOMINATORE DEL
MARE watch. If your watch needs attention, contact us or a DOMINATORE DEL
MARE official dealer or an authorized DOMINATORE DEL MARE After Sales Service
Centre who are entitled to provide WARRANTY services as defined herein.
For more information and please consult the DOMINATORE DEL MARE website and
contact us at info@dominatoredelmare.com