Product Review Guidelines

Writing Guidelines

ShopHQ uses a third-party moderating company to approve and reject reviews. We want to publish your review, so please:

• Use the product before reviewing it.
• Keep your review focused on the product.
• Avoid writing about customer service, contact us instead at 1-800-676-5523 if you have issues requiring immediate attention.
• Refrain from mentioning competitors or the specific price you paid for the product.
• Do not include any personally identifiable information, such as full names or email addresses.

Photo Guidelines

ShopHQ uses a third-party moderating company to approve and reject images. When submitting images, please follow these guidelines:

• Images must be in BMP, PNG, GIF or JPEG format.
• File size must be 5 MB or less.
• Image must be at least 60 pixels tall.
• Image must be at least 60 pixels wide.
• If you are not the copyright holder, you may not submit copyrighted images.
• Objectionable images will be rejected.
• Uploaded images become the property of ShopHQ.

Video Guidelines

ShopHQ uses a third-party moderating company to approve and reject videos. When submitting videos, please follow these guidelines:

• Make sure your video is related to the product.
• Try to submit videos of you using the product.
• Inappropriate videos will be rejected along with your review.
• If you are not the copyright holder, you may not submit copyrighted videos.