Personal Identification Number

A PIN (Personal Identification Number) is a four digit number that can be used on ShopHQ's automated phone ordering system to help identify your customer account quicker without having to enter the last four digits of your credit card number. This method is also used for Express Checkout, a faster more convenient ordering process.

There are three different ways you can set up your PIN:

  • Simply sign into "My account" and select "Account Settings" under Personal Information and then select "Manage Account Settings."
  • When placing an automated phone order at 1-800-474-6762.
  • By contacting Customer Service at 1-800-676-5523 between 9am and 9pm EST, Monday through Friday and 10am - 6pm EST, Saturday and Sunday.