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How can I contact ShopHQ?

Question

How can I contact ShopHQ?

Answer

To Place an Order:

Order line: 1-800-474-6762
Automated phone system: 1-800-884-2212

Contact Customer Service

Email us: customerservice@shophq.com
To speak with a representative, please contact Customer Service at 1-800-676-5523 between 9am and 9pm EST, Monday through Friday and 9am and 6pm EST, Saturday & Sunday.

Mail us:
ShopHQ
Attn: Customer Relations
6740 Shady Oak Rd
Eden Prairie, MN 55344

Online Self-Help Resources

"My Account" with order, shipping, cancellation, and return status: https://www.shophq.com/MyAccount
ShopHQ Card website: https://www.shophqcredit.com
ShopHQ Protection Plan website: http://www.squaretrade.com

Other ShopHQ Phone Numbers

ShopHQ Card/ Mastercard: 1-866-597-1513
Claims Department: 1-888-284-8718
ShopHQ Protection Plan Assistance: 1-877-WARRANTY (1-877-927-7268)

Common Questions About This Topic

I don't see the topic I need in this list.
These are only some of the more commonly-requested numbers; for other concerns, please refer to Customer Service.

I want to contact a department or person that's not on this list.
Please understand that we are not always able to supply privileged contact information on request. If you'll contact Customer Service at the number above, we will try to assist you.