Skip to main content

How can I contact ShopHQ?

Question

How can I contact ShopHQ?

Answer

To Place an Order:

Order line: 1-800-884-2212

Contact Customer Service

Email: customerservice@ShopHQ.com
Telephone: 1-800-676-5523
Monday - Friday: 8am-9pm CST
Saturday: 9am-5pm CST

Mail us:
ShopHQ
Attn: Customer Service
6740 Shady Oak Rd
Eden Prairie, MN 55344

Online Self-Help Resources

"My Account" with order, shipping, cancellation, and return status: https://www.ShopHQ.com/MyAccount
ShopHQ Credit Card website: http://www.ShopHQlivecreditcard.com
Allstate Protection Plan Website: https://www.shophq.com/p/Allstate/learnmore/

Other ShopHQ Phone Numbers

ShopHQ Credit Card / Mastercard: 1-866-597-1513
Claims Department: 1-888-284-8718

Common Questions About This Topic

I don't see the topic I need in this list.
These are only some of the more commonly-requested numbers; for other concerns, please refer to Customer Service.

I want to contact a department or person that's not on this list.
Please understand that we are not always able to supply privileged contact information on request. If you'll contact Customer Service at the number above, we will try to assist you.