Skip to main content

Invicta Warranty FAQs

1. How do I register for my extended Invicta Watch Warranty?

All Invicta Warranties (Reserve and non-Reserve) will now have a standard three-year warranty, free of charge. Online registration is no longer available on Invicta's website. Your invoice confirms you purchased your Invicta watch from ShopHQ and a copy is required when requesting warranty service.

If you have misplaced your invoice, you can easily print a copy from www.ShopHQ.com by accessing "My Account" and locating the order under "Order History". From here, click on the Order Details button and then Invoice Reprint.


2. Did Invicta's warranty coverage change recently?

Yes, Invicta's warranty terms changed once in 2016 and again in 2017. The coverage types are as follows:


3. What does and doesn't my warranty cover?

Covered

Not Covered
***All As-Is Invicta watches are not covered under Invicta's Warranty, however, Invicta's repair center will be happy to service your watch for a fee. Call 1-800-327-7682 or go to invicta@iwscwatchrepair.com for more information on repair services.***


4. How does the warranty work?

If your watch requires servicing, ship your watch without the Invicta packaging, to Invicta's service center. Customers are encouraged to ship their watch insured to Invicta along with a copy of your ShopHQ invoice. A check or money order for $28 should also be included for insured return shipping.

Invicta Premier Service Center
9298 South 500 West
Sandy Utah, 84070
U.S.A.

Email: invicta@iwscwatchrepair.com
Call: 1-800-327-7682

**Reference "What does and doesn't my warranty cover?" prior to shipping your watch in for warranty services. For repairs that are outside of the warranty covered, contact Invicta's Customer Service team for repair estimates.**

For any additional questions, regarding Invicta's warranty program, please call 1-800-327-7682.