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This electric neck and shoulder warmer features 3 adjustable heat settings with moist and dry options and fast heating with overheating protection. The soft and cozy flannel material provides a snug fit and is machine washable for easy care.


  • Size: 18" x 25"
  • 3 adjustable heat settings with moist & dry options
  • Fast heating & overheating protection
  • Soft & cozy flannel material
  • Snug fit
  • Machine Washable (unplug controller)
  • Easy to use
  • Reduce tension
  • FUNCTION: Shuts off automatically after 90 minutes.
  • Country of Origin: China


  • 1. Do not use while sleeping.
  • 2. Burns can occur at any setting, check the skin under the pad with frequency to avoid burns and blisters.
  • 3. Do not use on an infant.
  • 4. Do not use on a disabled, sleeping, or unconscious individual.
  • 5. Do not use on an individual with poor circulation, paralysis, or diabetes.
  • 6. Do not sit, lean or otherwise crush the pad and avoid sharp folds.
  • 7. Always place pad on top of, not under the body.
  • 8. Never place the pad between the body and a chair, sofa, bed or pillow.
  • 9. Do not use on areas where the skin is sensitive.
  • 10. Do not use in an oxygenated environment.
  • 11. Do not use with metal pins or other metallic accessories.
  • 12. Do not use with liniment or ointment.
  • 13. Do not use in conjunction with any other heat-generating product or treatment.
  • 14. Never pull on the supply cord and do not use the cord as a handle.
  • 15. Always unplug when not in use.
  • 16. Do not dry clean.
  • 17. When storing, wrap the unplugged cord loosely around the pad.

Please see the Usage tab for how to use information.

Vendor Warranty Terms: Limited 10-year manufacturer's warranty. Please contact 

How To Use


1. Disconnect the power cord from the electrical outlet.

2. Make sure the Pad Connector is disconnected from the Control Connector by pressing the tabs on the sides of the Control Connector while pulling the connectors apart.

3. Machine or hand wash the Pad using a mild detergent, cool water orwarm water, the water temperature cannot be exceeding than 86 °F, anda gentle/delicate cycle.

4. Line dry or lay the Pad flat to dry.

5. Make sure the product is completely dry before the next use.

6. To store the product, loosely roll the Heating Pad toward the Storage Straps, loop the Straps over the rolled ends, and then store it in a cool,dry, dark location after each use. Avoid sharply folding the Heating Pad