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Click on the topics below, to find information about your order, shipping status, returns and more.

 

How can I contact ShopHQ?

Question

How can I contact ShopHQ?

Answer

To Place an Order:

Order line: 1-800-474-6762
Automated phone system: 1-800-788-2452

Contact Customer Service

Email us: customerservice@ShopHQ.com
Telephone a CS agent: 1-800-676-5523
Sunday-Saturday
8 AM - 8 PM Central

Mail us:
ShopHQ
Attn: Customer Relations
6740 Shady Oak Rd
Eden Prairie, MN 55344

Online Self-Help Resources

"My Account" with order, shipping, cancellation, and return status: https://www.ShopHQ.com/MyAccount
ShopHQ Credit Card website: https://www.ShopHQcredit.com
ShopHQ Protection Plan website: http://www.repairnow.com/ShopHQ

Other ShopHQ Phone Numbers

ShopHQ Credit Card/ Mastercard: 1-866-597-1513
Claims Department: 1-888-284-8718
ShopHQ Protection: Plan Assistance 1-866-593-2592

Common Questions About This Topic

I don't see the topic I need in this list.
These are only some of the more commonly-requested numbers; for other concerns, please refer to Customer Service.

I want to contact a department or person that's not on this list.
Please understand that we are not always able to supply privileged contact information on request. If you'll contact Customer Service at the number above, we will try to assist you.