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About ShopHQ

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Learn all about ShopHQ

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About ShopHQ

ShopHQ is our customers' shopping headquarters for smart ideas, great values and a friendly community. As a major multichannel electronic retailer, ShopHQ enjoys a strong presence in the home shopping industry, both on television and via Internet and mobile platforms. Offering jewelry, watches, consumer electronics, apparel, health and beauty items, home decor and collectibles, ShopHQ is a destination for shoppers wherever they are.

At ShopHQ we create the ultimate interactive shopping experience by uniting live TV, online and mobile shopping opportunities with social media engagement across a variety of outlets including Facebook, Twitter and Pinterest.

Our live TV programming reaches over 86 million US homes via cable affiliates and satellite (DISH Network channels 134 and 228 and DIRECTV channel 316). ShopHQ programming is also streamed live at ShopHQ.com, on select mobile devices and on Facebook, garnering a broad demographic that includes both women and men – a boundary that is seldom crossed in home shopping.

Our shoppers are active and loyal. With 24/7 access to hosts and guest experts, together we form a community where customers can learn, have fun, purchase their favorite products and discover new items they can only find here.

Our parent company, ValueVision Media Inc., was founded in 1990. In 2001 the company partnered with NBC Universal to license the ShopNBC brand, and in 2013 ValueVision Media reintroduced the brand as ShopHQ, your shopping headquarters.

Our Products

We are known for our excellence in fine jewelry, brand-name watches, premium beauty items, quality house and home products, computers and much more.

We offer outstanding values on top brands, as well as unique items available exclusively at ShopHQ.

Today, ShopHQ is the premier destination for:
Jewelry
Watches
Apparel & Accessories
Beauty
House & Collectible
Computer & Electronics
Health & Fitness
Clearance

Today's Top Value
Today's Top Value offers a daily opportunity to get one special product at our lowest price of the season. Every Today's Top Value is available for only 24 hours or while supplies last.

Our Hosts

ShopHQ hosts are among the best in the business. They are passionate about what they do. They are credible in what they have to say, having developed expertise in our product categories. And they are sincere in sharing themselves with our customers every day.

Meet our hosts.

Our Mission

Inspire and build communities through shopping.

Our Values

Our values guide our daily actions and decisions, and represent the standard by which we are each held accountable. They reflect what is really important to us as a company, and as individuals.

In order to deliver on our promise to the customer, we must live these values each day and never compromise what we stand for.

Customer Experience- The essence of our business

Everything we do and every decision we make is driven by exceeding the expectations of our customers. Through quality execution at all touch-points we build trust, gain loyalty, and turn customers into advocates of ShopHQ.

Execution - Deliver excellence every day

Each of us is responsible for maintaining high standards and working effectively together, as a team, to deliver consistent, quality results. When we set out to do something, we strive to do it right the first time. It's about being strategic - working smarter, not harder; and incorporating fun in all we do.

Leadership - It all begins with self

Leadership lives within each of us. We show courage by taking initiative and asking questions. Open communication and clear expectations create an environment of trust, accountability and continuous growth. We cultivate the strengths of each team member to maximize potential and build strong teams.

Innovation - Maintain an edge above the rest

We are always looking to find a better way. We embrace new ideas and are willing to take risks to differentiate ourselves from the competition, increase efficiencies, and support our growth.

And, as the foundation of everything we do…

Commitment to Integrity - Follow the golden rule

Each individual upholds themselves to the highest ethical standards through their actions and decision making. We build trust by treating others with respect, being honest, and remaining true to what we believe is right.

ShopHQ.com

Online, our visitors and customers enjoy a rich shopping experience filled with exclusive extras.

Online-Exclusive Products
In addition to all of the great products we offer on TV, we also have many online-exclusive products available only on ShopHQ.com.

Finding Products
Customized search and shopping options let our customers quickly find exactly what they want. Jewelry can be organized by precious metal types and gemstones, watches by style, home items by room, and much more. All of our products can also be sorted by popularity or price.

Shopping Guides
We provide helpful product information with how-to-buy guides, glossaries and size charts, plus great advice on decorating, entertaining, exercising and more.

Quick Buy™
Quick Buy provides a fast track to shopping satisfaction. Once an account is registered, Quick Buy automatically fills in shipping and payment information for a quick checkout.

My Account
Our customers can easily find their current order status and past order history by logging into their online account.

E-mail
We offer the option to receive a variety of email filled with exciting information about upcoming shows, special events, exclusive offers, new products and more.

Online Videos
We enhance the online shopping experience with informative video clips that include product demonstrations, detailed descriptions and expert advice.

Program Guide
Our handy interactive Program Guide is filled with information about shows.

Safe and Secure Shopping
We always offer a safe, reliable shopping experience. Please see our Privacy Statement to learn how we protect our customers' personal information.

Vendors
To keep delighting our customers with new, exciting, quality products, we need great vendors! If you have unique merchandise with broad appeal, and if you're looking to introduce it to the retail marketplace, we invite you to learn more about becoming part of the ShopHQ vendor community.

Become a vendor.

Work at ShopHQ

ShopHQ is always looking for talented, dedicated individuals to join the team. Our company headquarters and broadcast facilities are located in Eden Prairie, Minnesota, approximately 15 miles outside of Minneapolis. We also have a fulfillment facility in Bowling Green, Kentucky.

View current job openings.

Investor Relations

Founded in 1990, ValueVision Media is the parent company of ShopHQ, an integrated direct marketing company that sells its products directly to consumers through television, the Internet, and direct mail.

Company headquarters, broadcast facilities, and customer service are in Minnesota. Fulfillment facilities are in Kentucky.

The Company has been publicly traded since 1991 on NASDAQ under the ticker symbol VVTV.