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About ShopHQ

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Learn all about ShopHQ

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About ShopHQ

ShopHQ is our customers' shopping headquarters for smart ideas, great values and a friendly community. As a major multichannel electronic retailer, ShopHQ enjoys a strong presence in the home shopping industry, both on television and via Internet and mobile platforms. Offering jewelry, watches, consumer electronics, apparel, health and beauty items, home decor and collectibles, ShopHQ is a destination for shoppers wherever they are.

At ShopHQ we create the ultimate interactive shopping experience by uniting live TV, online and mobile shopping opportunities with social media engagement across a variety of outlets including Facebook, Twitter and Pinterest.

Our live TV programming reaches over 86 million US homes via cable affiliates and satellite (DISH Network channels 134 and 228 and DIRECTV channel 316). ShopHQ programming is also streamed live at ShopHQ.com, on select mobile devices and on Facebook, garnering a broad demographic that includes both women and men – a boundary that is seldom crossed in home shopping.

Our shoppers are active and loyal. With 24/7 access to hosts and guest experts, together we form a community where customers can learn, have fun, purchase their favorite products and discover new items they can only find here.

Our parent company, ValueVision Media Inc., was founded in 1990. In 2001 the company partnered with NBC Universal to license the ShopNBC brand, and in 2013 ValueVision Media reintroduced the brand as ShopHQ, your shopping headquarters.

Our Products

We are known for our excellence in fine jewelry, brand-name watches, premium beauty items, quality house and home products, computers and much more.

We offer outstanding values on top brands, as well as unique items available exclusively at ShopHQ.

Today, ShopHQ is the premier destination for:
Jewelry
Watches
Apparel & Accessories
Beauty
House & Collectible
Computer & Electronics
Health & Fitness
Clearance

Today's Top Value
Today's Top Value offers a daily opportunity to get one special product at our lowest price of the season. Every Today's Top Value is available for only 24 hours or while supplies last.

Our Hosts

ShopHQ hosts are among the best in the business. They are passionate about what they do. They are credible in what they have to say, having developed expertise in our product categories. And they are sincere in sharing themselves with our customers every day.

Meet our hosts.

Our Vision

To build and inspire communities through shopping.

Our Values

Our values are more than just words, they are the foundation of our organization, they are the traits and qualities that we consider worthwhile. They describe how we spend our time, focus our energy and guide how we treat each other. They are what we think with our minds and feel with our hearts. They influence how we inspire our team, our customer and our shareholders.

Customer Experience – It’s All About Our Customers

  • Build positive and lasting relationships with our customers.
  • Keep our promises to our customers.
  • Deliver great products and services for our customers.

Execution - Make Every Minute Count

  • Use every minute of every day to make a difference.
  • Understand what needs to happen and execute it flawlessly.
  • Act as one team committed to achieving results.

Leadership - We Succeed Together

  • Be a leader who strives to inspire and motivate others.
  • Listen to each other and encourage feedback.
  • Be accountable for our work and expect the same from each other.

Innovation - Inspire Change

  • Be a champion of positive change for our team and our customer
  • Create opportunities to innovate and evolve our work.
  • Generate, develop and grow great ideas.

Integrity - Do the Right Thing

  • Act in the best interest of our business and our team.
  • Be honest, open and trustworthy.
  • Deliver on our commitments

ShopHQ.com

Online, our visitors and customers enjoy a rich shopping experience filled with exclusive extras.

Online-Exclusive Products
In addition to all of the great products we offer on TV, we also have many online-exclusive products available only on ShopHQ.com.

Finding Products
Customized search and shopping options let our customers quickly find exactly what they want. Jewelry can be organized by precious metal types and gemstones, watches by style, home items by room, and much more. All of our products can also be sorted by popularity or price.

Shopping Guides
We provide helpful product information with how-to-buy guides, glossaries and size charts, plus great advice on decorating, entertaining, exercising and more.

Quick Buy™
Quick Buy provides a fast track to shopping satisfaction. Once an account is registered, Quick Buy automatically fills in shipping and payment information for a quick checkout.

My Account
Our customers can easily find their current order status and past order history by logging into their online account.

E-mail
We offer the option to receive a variety of email filled with exciting information about upcoming shows, special events, exclusive offers, new products and more.

Online Videos
We enhance the online shopping experience with informative video clips that include product demonstrations, detailed descriptions and expert advice.

Program Guide
Our handy interactive Program Guide is filled with information about shows.

Safe and Secure Shopping
We always offer a safe, reliable shopping experience. Please see our Privacy Statement to learn how we protect our customers' personal information.

Vendors
To keep delighting our customers with new, exciting, quality products, we need great vendors! If you have unique merchandise with broad appeal, and if you're looking to introduce it to the retail marketplace, we invite you to learn more about becoming part of the ShopHQ vendor community.

Become a vendor.

Work at ShopHQ

ShopHQ is always looking for talented, dedicated individuals to join the team. Our company headquarters and broadcast facilities are located in Eden Prairie, Minnesota, approximately 15 miles outside of Minneapolis. We also have a fulfillment facility in Bowling Green, Kentucky.

View current job openings.

Investor Relations

Founded in 1990, ValueVision Media is the parent company of ShopHQ, an integrated direct marketing company that sells its products directly to consumers through television, the Internet, and direct mail.

Company headquarters, broadcast facilities, and customer service are in Minnesota. Fulfillment facilities are in Kentucky.

The Company has been publicly traded since 1991 on NASDAQ under the ticker symbol VVTV.