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Safety Notice -The Find Mosaic Design Venetian Mirror and Rectangular Mosaic Mirror

Question

Safety Notice -The Find Mosaic Design Venetian Mirror and Rectangular Mosaic Mirror

Answer

SAFETY ALERT
Extended Return Dates for Mosaic Mirror
April 10, 2008

Re:

K16884- The Find's Mosaic Design Venetian Mirror Sold on ShopHQ (formerly ShopNBC) and ShopHQ.com March 2007 through February 2008

K19352- The Find Rectangular Mosaic Mirror Sold on ShopHQ and ShopHQ.com December 2007 through March 2008

ShopHQ has sent a Safety Alert to all customers who purchased the Mosaic Mirror. After further quality review, we have seen that some of the mirrored pieces that edge the frame can sometimes be sharp, and may result in scratches or cuts. Customers with young children and pets should be especially mindful of any loose pieces that may become unglued, fall on the floor and cause a choking hazard.

Out of an abundance of caution, we have notified customers who purchased these mirrors by letter and are allowing customers who feel this is a safety concern to return the mirror for a full refund. We will supply shipping materials and a postage paid shipping label to these customers to aid in the return. These customers should call a special voice mailbox at 1-866-912-4982 by May 15 and leave a voicemail confirming that the mailing address to which their letter was sent is the correct address. This is the address to which we will send shipping materials unless specified otherwise. Customers should use care when handling the mirror and be mindful of any pieces that may fall off the mirror while transitioning it into the shipping packaging.

Name of Products:

K16884- The Find's Mosaic Design Venetian Mirror Sold on ShopHQ and ShopHQ.com March 2007 through February 2008

K19352- The Find Rectangular Mosaic Mirror Sold on ShopHQ and ShopHQ.com December 2007 through March 2008

Units:K19352- about 100 units; K19884- about 300 units

Importer:The Find, Eden Prairie, Minnesota.

Hazard:A possibility of the mirrored edge pieces to scratch and cut and loose pieces may become a choking hazard.

Incidents/Injuries:ValueVision has received two reports of customers that were cut.

Description:Mosaic Design Venetian Mirrors with mirrored pieces that edge the frame

Sold at:ShopHQ (formerly ShopNBC), which is ValueVision's television home-shopping channel, and at www.shopnbc.com between March 2007 and March 2008.

Manufactured In:China

Remedy:Customers who feel this is a safety concern and would like to return their mirror should call a special voice mailbox at 1-866-912-4982 by May 15 and leave a voicemail confirming that the mailing address to which their letter was sent is the correct address. This is the address to which we will send shipping materials unless specified otherwise.

Consumer Contact: Customers who ordered the mirror should call 1-866-912-4982 and leave a message. Someone will return the call shortly. For more information, contact ShopHQ at (800) 676-5523 between 8 am to 8 pm CT Sunday through Saturday.