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Safety Notice - 32 DEGREES Reflex Automatic Skeleton Watch With Winder

Question

Safety Notice - 32 DEGREES Reflex Automatic Skeleton Watch With Winder

Answer

SAFETY ACTION ALERT
Replacement Adaptor for Watch Winder

February 26, 2008

We have encountered a potential problem with the adaptor for the watch winder portion of the watch set sold by ShopHQ (formerly ShopNBC) in December 2007 and January 2008 (J174448- 32 DEGREES Reflex Automatic Skeleton Watch With Winder). Because there is a possibility of the adaptor overheating and posing an electrical hazard, we are asking customers to stop using that adaptor. For the continued use of the Watch Winder, we are providing a replacement adaptor to all customers who purchased this item. This adaptor was sold as part of a Watch Set; the watch itself and winder are not involved in this safety alert.

Out of an abundance of caution, we are voluntarily taking this safety corrective action because we want to ensure your continued satisfaction with our products.

Name of Product: ADAPTOR portion of 32 DEGREES Reflex Automatic Skeleton Watch With Winder Set J174448

Units: About 400

Importer: Always at Market, Texas.

Hazard: A possibility of the adaptor overheating and posing an electrical hazard.

Incidents/Injuries: ValueVision has received six reports of the adaptor overheating. No injuries have been reported.

Description: The adaptors were included as part of a watch set. The Watch and Watch Winder are not involved in this safety alert.

Sold at: ShopHQ, which is ValueVision's television home-shopping channel, and at www.shopnbc.com between December 2007 and January 2008 for about $200 for the set.

Manufactured In: China

Remedy: Consumers should immediately stop using the adaptor. ValueVision is contacting consumers who bought this watch set directly to provide a replacement adaptor.

Consumer Contact: For more information, contact ShopHQ at (800) 676-5523 between 8 am to 8 pm CT Sunday through Saturday, or by email at support@shophq.com.

See a PDF copy of this letter for a picture of J174448.