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PayPal information

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PayPal information

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About PayPal

PayPal is an industry leader in online payment solutions. Our partnership brings a shopping experience known by millions of shoppers worldwide to ShopHQ.com. If you're new to PayPal, you can learn more about the company here, or find out how PayPal works from their website at: https://www.paypal.com.

Using PayPal on ShopHQ.com
Customers wishing to use PayPal will need an account — you may learn more, or sign up for one, here.

When you're ready to check out, you can use Express Checkout right at the shopping cart, or check out normally and select PayPal as your payment method. ValuePays are available with either checkout.

  • Express Checkout — Log in to PayPal and proceed. If you don't have a ShopHQ customer account, you will create one during the checkout process. Note: in some cases, your address may need to be reconfirmed or edited to process correctly.
  • Regular Checkout — Follow the normal checkout process through ShopHQ.com and select PayPal as your payment method, then continue and complete your order.

Contacting PayPal
PayPal offers assistance via e-mail and telephone here. Please be aware that PayPal Customer Service will only discuss account information with the account holder.

To confirm that you are the account holder, please have the following information available when you call: Your telephone number Information about the credit card or bank account you registered with PayPal Your email address registered with PayPal

For faster service, make sure your account information is complete and up to date. You can update this information by logging into your account, then clicking the My Account tab and the Profile subtab and selecting the link for the information you want to change.

Hours of service:
4:00 AM PST to 10:00 PM PST Monday through Friday
6:00 AM PST to 8:00 PM PST Saturday and Sunday

For general questions, please call: 1-402-935-2050 (a U.S. telephone number)

More Resources
The potential uses for a PayPal account extend beyond the scope of this document, but PayPal's Help Center (found on the lower half of that page) are recommended for those who want to know more.