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Finding your customer number

Question

Finding your customer number

Answer

If you are a new customer, we will create your customer number when you place your first order.

If you have previously registered your account online, simply sign in to ShopHQ.com. Your customer number is recorded in your account.

Your customer number is also displayed on every order confirmation email we send you to confirm that we've received your online or phone-placed order. (If you order by phone and would like to receive these emails, we must have your email address on file.)

Additionally, if you have a recent invoice, your customer number can be found at the top of the invoice.

If you do not have a recent invoice, a Customer Service Representative will be able to help you at 1-800-676-5523. Customer Service Representatives are available Sunday through Saturday, 8 AM to 8 PM Central time. Be sure to keep your customer number nearby for future orders.